Last updated: 15th January 2026
Welcome to solidframehubum Ltd ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website https://solidframehubum.pro and the KPI management platform guidance services we provide. By accessing our website or engaging with our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
solidframehubum Ltd is a company incorporated in Cyprus with the following details:
solidframehubum provides expert guidance and consultation services related to enterprise KPI management platforms. Our services include but are not limited to:
All services are provided as professional guidance and consultation. We do not provide software development, technical implementation, or ongoing technical support unless specifically agreed upon in a separate service agreement.
When using our website and services, you agree to:
You are responsible for ensuring that your use of our services complies with all applicable laws in your jurisdiction. You agree to indemnify solidframehubum against any claims arising from your breach of these obligations.
All content on our website and in our services, including but not limited to text, graphics, logos, images, methodologies, frameworks, and software, is the property of solidframehubum Ltd or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use our website and services for their intended purpose. This licence does not include the right to:
Any methodologies, frameworks, or guidance provided during our services remain the intellectual property of solidframehubum unless specifically transferred under a separate written agreement.
Specific terms for individual service engagements will be outlined in separate service agreements or statements of work. These documents will detail:
Payment terms will be specified in individual service agreements. Generally, payments are due within 30 days of invoice date unless otherwise agreed. Late payments may incur interest charges as permitted by law.
We understand that you may share confidential information with us during the course of our engagement. We commit to maintaining the confidentiality of such information and using it only for the purpose of providing our services. This obligation continues beyond the termination of our service relationship.
Similarly, information about our methodologies, processes, and business practices shared with you during our engagement should be treated as confidential and not disclosed to third parties without our written consent.
To the fullest extent permitted by law, solidframehubum's total liability to you for any claims arising from or related to our services shall not exceed the total amount paid by you to solidframehubum in the 12 months preceding the claim.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.
You agree to indemnify, defend, and hold harmless solidframehubum, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, or expenses arising from:
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures. In such cases, the affected party will notify the other party promptly and make reasonable efforts to mitigate the impact.
Either party may terminate a service engagement in accordance with the terms specified in the relevant service agreement. These Terms of Service remain in effect until terminated by either party with 30 days' written notice.
We reserve the right to suspend or terminate your access to our website immediately if you breach these Terms or engage in conduct that we determine to be harmful to our business or other users.
Upon termination:
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. For detailed information about how we handle your personal data, please review our Privacy Policy.
These Terms and any disputes arising from or related to our services shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.
Any legal action or proceeding arising from these Terms shall be brought exclusively in the competent courts of Cyprus. Both parties consent to the jurisdiction of such courts and waive any objection to venue or inconvenient forum.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
We encourage the resolution of any disputes through direct communication. If a dispute cannot be resolved informally, the parties agree to attempt mediation before pursuing litigation. Any mediation will be conducted in Cyprus under the rules of a recognised mediation service.
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and solidframehubum regarding the use of our website and services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral.
If you have any questions about these Terms of Service, please contact us:
We will respond to your enquiries within 5 business days. For urgent matters, please call during our business hours: Monday to Friday, 10:00 to 19:00 Cyprus time.